Took my Tacoma to them for mounting 33inch tires and an alignment with my lift. Very happy with the results and will return in future for any other truck needs.
– Andy
I always have a great experience with Scruggs!
Customer service is great. They always take the time to answer all my questions and their work speaks for its self. I take both my cars here and recommend them for all your automotive needs.
– Myles A. Castellon
Long time customer I’ve spent thousands here. They are the most honest mechanics you will find, they’ve saved me thousands.
I come in and talk too much being an annoying customer and they put up with me with a smile!. They are amazing at all 3 locations. I’ve used the
– Jeremy Coon
After reading excellent reviews on Scruggs auto, I took my car in for an oil change and a battery test. My car battery health tested at 0% š±. So a new battery was installed. Every step of the way was explained and documented in email during the entire visit. I had n
– Barbara Battiste
The team at Scruggs is absolutely exceptional! From the moment I walked in, Henry, Charlie, and Corey went above and beyond to ensure my experience was top-notch. They expertly installed an Icon lift kit and new Mickey Thompson all-terrain tires on my F-150, taking the
– Becki and Chris
Scruggs did an oil change, tire rotation, and general inspection of my wrangler. They provided pics of the work completed and pics and video of work recommended to document the need. I really appreciated that.
– Esther Dittler
Scruggs is always quick and efficient with work. They have never given me a problem and have sent me appreciative checks in the mail for coming there. Scruggs can work on my car too, which usually only the dealer can so they are highly advanced mechanics as well. All in
– trey harris
Always terrific customer service from Neil, Anya and the team here! Very thorough and professional, with great documentation of the work performed on the vehicle, and recommendations if any. I never feel like I’m being “upsold” like at other auto repair shops. Would hig
– Doug Crane
This really is a great place! The prices are fair, the front desk person explained everything to me very well. I didnt leave the conversation feeling confused & taken advantage of like has happened in the past. I will definitely have these guys taking care of both m
– T
My break fluid line cracked, and my breaks were failing on my way to work.
They were able to take me right it, preform a full car diagnosis at no charge, present the issue and cost to fix it. They provided me a loaner car to use at no charge while they fixed my car.
T
– Pamela Burroughs
Always a good experience when it comes to car maintenance with Scruggs. And I hate car maintenance, so I’m glad they are straightforward, honest and easy to work with.
– Steve M
Had a great experience. Car drives better now than when I brought it in. Anya and one the technicians answered all of my questions and put me at ease. It was great to find out that I only needed a new battery and not a new computer module like Basil Ford told me I need
– Terry Airgood
Took care of my oil change and inspection on short notice. Fantastic customer service which is getting hard to come by lately. Didn’t try to sell me anything that wasn’t needed. Will use them again in the future!
– Jim Myers
Excellent communication, fast and efficient service. No upsell, no pressure to do work that doesnāt need to get done ā no stress. Above all, they are very friendly and have fair pricing. This is where you should go!
– J L Herzog
Great experience. Everyone was very friendly. They went above and behind diagnosing my vehicle. Answered all my questions. Highly recommend.
– Jay Lipka
These guys know what they’re doing! They mounted up my new wheels and tires and performed a 4 wheel alignment on my F250. Truck drives smooth and straight as an arrow. Neil, Dan, Andy, Wally and Anya knocked it out of the park! Thanks guys!
– nicholas herberger
First time here and Stopped in to get an inspection! Customer service was excellent. Wait time was quick. The staff and Ed were extremely helpful and thorough with explaining things. Highly recommend this place!
– Gina Boeckel
Took my ram there thinking my engine was shot, they diagnosed the problem within an hour after the drop off and figured out it was just in need of a full tune up. They are pricey, but you get what you pay for when dealing with real grade A companies like Scruggs. Donā
– JBR
I had foolishly forgotten to update my annual inspection. on my way to Buffalo, a Cop pulled me over and respectfully told me that it has expired and let me off with a warning. Wanted to continue driving but not illegally so I stopped at Sruggs.
They were extremely qu
– Jim Hy
Took my ram there thinking my engine was shot, they diagnosed the problem within an hour after the drop off and figured out it was just in need of a full tune up. They are pricey, but you get what you pay for when dealing with real grade A companies like Scruggs. Donā
– JBR
Had no heat in my 18 wrangler jk. Scruggs determined it was my heater core and replaced it through my warranty. They gave me a loaner car and worked around my schedule so i can get to Dr. appts because of a T-bone car accident from the kia boys in June. Got my wrangler
– B C
Had such a great experience. I was very nervous coming in because my vehicle is older and needed a lot of work and I didnāt want to be ripped off or left in the dark, but they were so kind and informative every step of the way.
I will be returning here for all future
– Justin
I’ve been going to Scruggs Automotive for a couple years to get my car serviced and inspected. I feel their rates are reasonable and I really like that they follow up with you after to make sure you were happy with your service. Nice touch!
– SRZ
By far the best and most transparent mechanics Iāve been to. I came away knowing the overall condition of my car and choice over the path I need to take for optimal performance. No pressure.
– James Rankin
The Staff at Scruggs are professional and good natured. Service advisors and technicians are exemplars of capability and knowledgeable acumen. I strongly recommend visiting Scruggs for your auto service needs.
– J Blum
MY car broke down while driving from Canada to New Jersey, on a Sunday night and a holiday weekend. Had to stay in hotel over night to speak to Scruggs where it was towed. I called Monday morning and Charlie Baldi told me they were booked all week. When I told him my pr
– George Kassai
Another fine job by these guys! Work was done correctly and efficiently, car was clean afterwards and delivered in a timely fashion. Nice job again guys!!
– Brian Barrey
Best Auto repair shop in WNY. Fair prices, up front transparency of issues and costs
(with detailed report and pics) and a very knowledgeable, personable and competent staff. These folks aren’t out to rip you off, they are there to help you get the best work for your m
– Nooo Go
Great guys. Worked with me to get car on the road. Didnāt do unneeded repairs. Answered all my question to keep process moving
– chefboy
Great guys. Worked with me to get car on the road. Didnāt do unneeded repairs. Answered all my question to keep process moving
– chefboy
I recently had work done on one of my classic trucks and the team at Scruggs was phenomenal. Not only was the work completed quickly, but the cost was less than expected and the communication throughout the entire process was great! I would take my cars here again for s
– Mark Schnobrich
Nice crew. Got me in and out for an alignment on a lifted tacoma.
Second trip to Scruggs. Same review cause I can only leave 1.
Another 5 star visit with Neal and his team!
– Christopher Lent
I was in the Market for a lift kit and tires for my 2015 Jeep Wrangler. I chose Scruggs because ofseveral recommendations and after the consultation I had with Nick Herberger, it was an easy choice to have them work on the Jeep. The knowledge the team has and the custom
– Nick Rosputni
This is a great place! Everything from scheduling to pick-up was effortless. Daryl and his team were extremely kind and accommodating. After looking at my vehicle they were upfront about what they believed the problem was and recommended I contact the manufacturer due t
– Daniel Exford
I took my SUV to my dealership for repair (hold on, before you call me a sucker, I thought it was under warranty, it wasnāt). The dealer, not to be named, gave me a laundry list of things that needed to be fixed with the diesel exhaust fluid system. They also said it
– pasteurized tees
Iāve brought my previous trucks to other shops for lift kits/tires in the past and have not always had a great experience (bolts missing, shotty work, tires not balanced etc) This time I decided to see how Scruggs was and Iām so glad I did. It was great to deal with
– Jack Browne
Scruggs did an excellent job on my 2020 Ford F150. I brought it in for a leveling kit, ordered new aftermarket wheels and larger tires through them as well. Their pricing was competitive with numerous other shops I called for quotes but theyāre the only ones who off
– Daniel Singer
Brought our 2015 Tiguan in with squeaky brakes. Ed told us he was able to get the vehicle in the same day which was awesome. Ed explained what was going on with the vehicle and provided an estimate. The work was done very quickly and we are very satisfied. I really like
– Marc Stellrecht
Had my truck lifted 6ā and they also put my new wheels on. Been a few months now and still happy with the results, have had zero issues. They kept me updated the whole time. They do great work, I definitely recommend them. Chris is the man!
– Zebra
I had a flat tire. Iām from out of town. Scruggs was awesome, first repairing the flat and second mounting it while also placing the mini-spare back in the trunk location for it. I was able to travel back home thanks to David and team. They did it all with a smile! Iā
– Patrick Gillson
This was my first time using Scruggs Auto. I LOVE the Eggertsville location. Noah was awesome with keeping in contact with me and Scott was AMAZING at all the repairs and taking time out to explain everything to me in terms I would understand! I found my new repair shop
– Maryanne Bonar
Fast, friendly, and professional. They changed my oil in 15 minutes. If you need a good, honest mechanic Scruggs is the place for you. I would recommend them to anybody.
– Bella Holmes
I had a very positive experience at Scruggs Automotive in Williamsville. I brought my car in for an AC repair, with me being a first time customer with them, they did a free inspection of my car and found a couple other issues I was not aware of. Scruggs was able to rep
– Brianna Baker
Knowledgeable and kind employees. Donāt push any unnecessary sales on you, and they do a courtesy inspection on your car for free during the appointment. In some cases, this might sound worrisome, as Iāve been scammed by other shops into paying for things that aren
– Kaitlyn Zindle
Great shop. Took my Bimmer here for some repairs. They were able to repair one simpler issue but not the leak so they recommended another shop. However the work they did do, brakes and rotors all around were done properly and promptly. Staff is friendly and informative.
– Yasin Cochran
